Technical support
We respond fast — and get things done
Average response time2 minutes
Available24/7
Remote helpfree
Support for any question before and after purchase
We help you choose a license, install and activate it
- 1Message our support chatInclude the email you used at checkout or another way to reach you, so our reply does not get lost
- 2We look into itWe help you choose before you buy and with installation and activation after. If something does not work, send a screenshot or a photo of the screen
- 3SolutionOur support engineers reply quickly with step-by-step instructions to solve the issue
- 04:00 - 20:00 UTC: from 30 seconds to 2 hours, depending on load.
- 20:00 - 04:00 UTC: replies may take longer.
If something doesn't work, it's not a problem
We connect to your computer via AnyDesk or TeamViewer and help you set everything up.
- Our specialist handles the installation and activation for you.
- Free for our customers.
Email us
Prefer not to use messengers? Fill in the form and we will reply to your email.
Or directly: support@softcomputers.net