This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from softcomputers.net (the “Site”).
The Site is operated by LLP “SoftComputers” (Kazakhstan). Purchases on the Site are made from Individual Entrepreneur Kirill Loginov (Georgia), who acts as the merchant of record for payments. For the purposes of this Policy, both entities act as data controllers for their respective activities (“we”, “us”, or “our”). You can contact either of them using the details in Section 9.
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, email address and billing details (“Order Information”). Your email address is used to deliver the digital products you purchase.
2. How We Use Your Information
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment, delivering digital keys to your email address, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- communicate with you about your order and provide technical support;
- screen our orders for potential risk or fraud;
- comply with accounting and tax obligations;
- where you have opted in, send you information about our products or services (you can unsubscribe at any time via the link in the email).
3. Payment Data
All payments are processed by licensed third-party payment providers on their secure, encrypted pages. We do not receive or store your full card number, expiry date or CVV. We receive only payment confirmation data (transaction ID, status, amount and, where provided, the last four digits of the card), which is used solely to confirm your payment and process refunds.
4. Data Security and Retention
We take the security of your personal data seriously. The Site is served over HTTPS, information is stored on secure servers, and access to order data is restricted to authorised personnel only. Order and payment records are retained for as long as required by applicable accounting and tax law; support correspondence is retained for up to 3 years. Data that is no longer needed is deleted or anonymised.
5. Third-Party Services
We share your personal information with third parties only to the extent necessary to operate the Site and fulfil your orders: licensed payment providers, hosting and email delivery services, software suppliers (where a licence must be issued to a specific email address), and analytics services such as Google Analytics, which help us understand how customers use the Site. We may also disclose information where required by law. We do not sell your personal data and do not share it for third-party advertising.
6. Your Rights (GDPR / Global Compliance)
You have the right to request access to the personal information we hold about you and to ask that it be corrected, updated or deleted, to restrict or object to its processing, and to receive a copy of your data in a portable format. To exercise these rights, contact us using the details below; we respond within 30 days. Data that must be retained under accounting law cannot be deleted before the statutory retention period ends. If you are a resident of the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your national data protection authority.
7. Cookies
We use cookies to enhance your experience on the Site: essential cookies (cart, session, security), preference cookies (such as your selected currency), and anonymised analytics cookies. You can disable cookies through your browser settings, though essential cookies are required for checkout to work.
8. Children
The Site is not intended for children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at
support@softcomputers.net or by mail using the details below:
Individual Entrepreneur Kirill Loginov (merchant of record)
Identification code: 347014928
Address: Georgia, Kobuleti district, Leghva village, 13th street, lane I, N 6
LLP “SoftComputers” (site operator)
BIN: 250840022086
Address: 070004, East Kazakhstan Region, Ust-Kamenogorsk, Tokhtarov st., 56/2
Phone number: +77760902559
We may update this Privacy Policy from time to time. The current version is always published on this page.